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Send us an email. We are always happy to help you.

Frequently Asked Questions

1. What is your accuracy rate?

Our service is 99% accurate, providing the best in breedstandard for measuring verifications and endorsed by thousands of satisfied customers.

2. Is your service GDPR compliant?

Yes, our service is fully compliant with the GDPR.

3. How often should I verify my emails?

Large lists should be checked at the very least, once every two weeks. Smaller size lists can be checked on a monthly basis.

4. Do I need to install anything to my computer?

No need for that! All you have to do is sign up and submit your list; we will handle the rest.

5. How does the email verification process work?

Our algorithms have been specially designed to use tools such as; Domain Validation, Syntax Verifier, Spam-Tram Removal and Email Deduplication tools; to clean up, verify and sort your lists. We check MX records validity as well as carry out Bounce Processing.

6. How secure are my uploaded lists?

We secure data transmission through a 256-bit SSL protocol. Your data is encrypted and stored under the rules of our privacy policy and is only accessible by someone with login credentials.

7. How fast will you process my lists?

It depends on factors such as list size and quality. We use the best tools and practices in the industry to guarantee quick list processing. We verify more than 100k per hour per customer.

8. Do email credits expire?

No, they do not. Your”Pay As You Go” email credits will be working as long as you haven’t reached the limit.

9. Does BounceHunter store or share my data?

Your data is always yours and will never be shared. We will archive your data in your dashboard for your convenience for a period of 90 days, however you may delete your data permanently from the system at any time. We go to great lengths to secure all user data and utilize enterprise security standards.

10. Can I leave other columns of data in my list?

Sure you can! We simply require that all of your emails are in one column. Feel free to leave as many other columns of data as you need. After cleaning, all of your data will remain in the exact same format as when you uploaded your list.

Reach more customers with our solutions!

A scalable, highly secure platform for reaching real recipients via email.